Testimonials

Customer satisfaction is very important to us and we take pride in what we do. Here are what a few customers have said:

The service I received from your staff was superb. They were informative, Professional and extremely helpful. They pointed out all the points about safe towing, which as a new comer to touring was absolutely essential. Everyone I spoke to was enthusiastic and cheerful, I am sure that I will thoroughly enjoy touring in the future and every confidence in that I have bought from an excellent dealer.

Mrs Birch

We purchased a coachman VIP 520 caravan from your Broad Lane Alcester branch and would like you to know what excellent service we had. We are delighted with the van especially as our initial visit was to buy a new electric kettle. It was in excellent condition as are all your used vans and we must compliment you on this. 

Mr & Mrs Brown 

My wife and I would like to thank you and your staff for the help and courtesy extended to us, we could not have had better service. So thank you all once again. 

Mr & Mrs Wall October 2012

I would like to thank you, and all your staff, for the first class service, they all gave us. We are both very pleased with the Bailey Unicorn you sold us. 

Mr Hadley 

Many thanks for your attention and help with our caravan problem. We are very grateful for a service that will not be forgotten in the future. 

Thank you for assisting us in purchasing our new beach house (Swift Challenger). The van from Broad Lane has brought us even closer as a family and allowed us to have adventures, EVERY WEEKEND! I never would have believed I would be a caravaner at only 33! 

Mr & Mrs Burden 

We would like to thank all the staff at Broad Lane very much for helping us with our first caravan.

Mr & Mrs Maley 

We just wanted to say a huge thank you to all the staff for the invaluable help and advice on buying our first caravan. We may live a long way away, but we wouldn’t hesitate to recommend you to anyone.

Mr & Mrs Hodges 

Many thanks for all your help and consideration, we did appreciate it.

Mr & Mrs Leaman

Just a few lines to say thank you for our “Special Bag & Umbrella”, it was so kind. Hope the show was a success for your company and wishing Broad Lane all the best.

Mr & Mrs Fitch

Many thanks for all your help in the purchase of our caravan.

Mrs Hull

We are enjoying our first holiday with our challenger caravan it is great! A big thank you to everyone at Broad Lane caravans for all their help - The service was fantastic. 

Mr & Mrs Thornhill

Thank you so much for your excellent service in helping us to choose such a super caravan. It is exactly the right one for us, thank you!

Mr & Mrs Greenway

Buying and picking up a new caravan can be stressful occasion. But your staff have made this a smooth and painless experience for us. We were helped with a high level of professionalism. Darren you have a superb business and wonderful staff. We will defiantly buy form your again.

 Mr & Mrs Klages 

I would like to express my gratitude for the tremendous service you have recently provided to myself. I must say that all of the staff I have met and dealt with have all been helpful, knowledgeable and friendly. I can’t stress enough how much better service is when done with a smile, and there are plenty of smiles at Broad Lane caravans. I would definitely recommend your company to my friends and associates.

Mr & Mrs Noylor

We would like to thank you for your excellent customer service regarding our awning. Today this kind of service is lacking. We would not hesitate to visit your company again, because of your positive staff, many thanks!

Mr & Mrs Mason

Darren, we have just come home after being away in it for a fortnight’s holiday. To say we are delighted with it is an understatement. Our thanks goes to the salesmen and yourself for being a great team also not to forget Nathan who sorted out our new awning, again that’s great to. Thanks again for a great deal!

Mr & Mrs Booton

Thank you, and your team for all your help in swapping our caravan. An all together much more pleasant transaction then we have experienced at other dealers. We have been away in our NEW van and are very impressed.

Mr Hart

The wonderful staff at Broad Lane. Our sincere thanks to all who helped, with our fault, as we were on our way to the ferry. You kindness and aid from the coffee to calm us, maps to the VW garage will not be forgotten and due to you all we caught the ferry and having a fab holiday. Kind regards.

Mr & Mrs Burchell 

Just a quick thank you for the supply of our caravan, I would really like to stress how helpful and friendly all your staff are. You should be very proud of the team you have around you.

Mr Hull