Key Contacts at

• Steve Monk

  - Service Centre Manager

  

  Steve joined Birches Caravans of Wythall after leaving full time education in 1976, working in the body shop and subsequently the service centre. He moved to Allen’s Caravans (Parkhome and Static dealers) in 1988 as a mobile service engineer and joined BLA as Service Centre Manager in 1991. Says Steve: “The business has become far more complicated than ever and we now employ 20 personnel dedicated to the service and repairs of caravans and motorhomes in a purpose built
  9,000 sq ft facility.” A keen caravanner, Steve has helped put together an award winning team.

• Dave Maries

  - Workshop Supervisor

  

  As a former shop fitter, Dave’s keen eye for detail and steady calming influence has helped make our Service Centre one of the best in the country. Dave joined BLA in the Service Centre to become Supervisor immediately in 1993 and has helped develop the team to a strong outfit of reliable members over the years. Dave and his family are keen caravanners too and own a Swift Fairway!

• Lisa Austin

  - Service Centre Admin

  

  Lisa has enjoyed a respectful career from leaving school in a variety of Customer Service roles in the retail sector, she's been an invaluable member of our team for almost four years now and is a keen caravanner along with her family ~ in fact it was the caravan that initially introduced her to BLA. You will usually find Lisa as the first point of contact within the Service Centre, whether it's on the phone or in person ~ a warm and happy welcome is assured!

• Geoff Beecroft

  - Warranty Admin

  

  Geoff is a retired naval man having served most of his working life on the high seas. He has been a valuable and important contributor, both up front and behind the scenes, in our Service Centre since 1994! He is a genuinely amiable person who always does his best for everybody.