Key Contacts at Broad Lane Kenilworth

• Steve Brown

  - Manager / Partner

  

  The eldest son of Broad Lane founder brother Colin, Steve joined the company straight from university in 1986 and has managed the Kenilworth depot since 1990.

• Richard Bulmer

  - Sales Manager

  

  Richard joined the team 19 years ago. From a caravanning family, Rich has a passion for the job.  He has a wonderful character and a product knowledge that cannot be rivalled.

  He leads a sales team of three.

• Nigel Bonser

  - Caravan Sales

  

  Nigel has been with us for 19 years, joining at the same time as Richard. Noted for his warm and friendly approach to sales, customers return to deal with Nigel time and time again.

• Ben Cooper and Barry Sanders

  - Sales

  

  

  Both Ben and Barry have boundless energy and commitment to their roles within the Sales team.  You will easily spot them either moving the stock around on the tractor or approaching you with an eagerness to please.  Part of the Broad Lane team for eight years, their caravan knowledge surpasses their age.

• Val Burford

  - Sales Admin/Reception

  

  Val was and is a customer as well as a vital part of the sales team.  You could not hope for a friendlier welcome to a caravan dealership.  Val’s awesome efficiency ensures your caravan will be ready as ordered and on time.

• John Hartley

  - Customer Care Manager

  

  Before joining the company at the beginning of 1991, John was a body shop manager within the motor industry.  His association with Broad Lane originally came from being a customer and buying his caravans from us as his father did before him.  Since then his department has grown and now includes a service receptionist and a parts manager.  John’s mission is towards excellence in customer care.  He and his team will always strive to that end.

• Gary Price

  - Service Reception

  

  Gary joined Broad Lane in 2002 working in our Accessory shop.  He has always been noted for his easygoing manner and empathy with our customers.  These qualities made it obvious that his talents were best suited to our customer care reception.  When you need to book your caravan in for any service work (warranty, service booking, insurance, estimates, etc) Gary is your contact on 01926 858880 ext 211.

• Pete Weatherall

  - Parts Manager

  

  Pete enjoyed a long career as a police officer until his retirement from the force.  Pete found that he was too young and active to retire fully.  As he lives in the local community it made sense to us all for him to join the team and he now heads our aftersales parts department.

  Whilst with us, Pete and his wife have bought a caravan and now enjoy the lifestyle it offers.

• Nicky Martin

  - Awning and Accessories Sales

  

  Nicky has been with us for 10 years.  During that time she has built up a wealth of knowledge in our accessories and awning showroom.  Nicky is on hand and ready to help and will ensure you have best product advice.

• Mark Howell

  - Workshop Manager

  

  There cannot be anyone whom has more hands on knowledge than Mark.  He started with us 20 years ago.  In that time he has always been the same -enthusiastic, caring and reliable.  Mark's knowledge has helped train many caravan fitters ensuring they all take and pass their City and Guilds caravan fitters course.

  Always calm, Mark is the heart of our workshop.  If you want it, Mark will make it happen.