Testimonials

The testimonials below reflect the first class service you can expect when visiting any of our Broad Lane branches.

If you would like to tell us about your experience of Broad Lane please email your comments to feedback@broadlane.co.uk 

• "The service we received from Nigel, Gary and Ursula was top rate. They could not have been more helpful and made the collection and delivery of our old van smooth and efficient."

  Mr & Mrs Morden (Streetly, West Midlands)

• "I would really like to stress how helpful and friendly all your staff are, it's nice when you spend money but in a funny way enjoy doing it, you should be very proud of the team you have around you."

  Mr Hull (St Albans)

• "We would like to express our thanks for the great service we experienced from your team, Tim, Sue & Gary at Alcester, clearly all know their stuff. "

  Clive & Heather Clark (Clanfield, Oxon)

• "We would like to express our thanks for your courteous and patient dealings with us, also the efficient and friendly treatment we experienced when changing over our caravans"

  K. F. Swettenham (Bedhampton, Hants)

• "Super family business to deal with, I travel from N Ireland to buy and get my van serviced. Always treated as a member of 'the family'. Nothing is too much trouble and vans are always prepared to the highest standards. A joy to know."

  Norman Bruce

• "Broadlanes superb service was well worth the trip from Peterborough"

  Mr & Mrs Edmondson (Peterborough)

• "Many thanks for your excellent customer service"

  Mr & Mrs Simms (Nuneaton)

• "Many many thanks for looking after us so well"

  Mr & Mrs Cannon (Holmfirth)

• "Thank you for your Customer Care given most cheerfully"

  Mr & Mrs Whale (Norfolk)

• "Thank you for all your help and advice. Everything worked beautifully and we are delighted with our new van"

  Mr & Mrs Shilton

• "A big thank you for being so patient and cheerful in all your dealings with us. It made it all so stress free."

  Mr & Mrs Gilbert (Henley in Arden)

• "We were advised to come to Broadlane by someone we met on a site in Cornwall. It was the best bit of advice anyone could have given to us. Ten out of Ten … Many thanks"

  Mr & Mrs Entwhistle (Warminster)

• "We were professionally taken through the Fairway range "so well" that we bought one!! "

  C & H Clark (Oxon)

• "As you know I was very unsure about dealing with you, due to the distance between us, but true to your word you proved me wrong. I would have no hesitation in recommending you to other Scottish caravanners."

  Kenneth J Robertson (Fife)

• "You are just like one big happy family, that we were made to feel part of."

  Mr & Mrs Burgum (Milton Keynes)

• "Every promise made, including servicing, minor repaires and delivery date were kept."

  Stephen Humpage (Milton Keynes)

• "As you know, caravanners talk an awful lot to each other about caravans and service. You can be rest assured I will be advertising your company a lot to the people I meet."

  Colin Bagley (Coven Staffs)

• "You have demonstrated to us, the truly splendid level of personal service always shown by all at Broadlane"

  Mr & Mrs Wilcox (Northwood)

• "It is a pleasure to do business with a company that gives its customers the level of service offered by Broadlane"

  Mr J Ford (Leamington Spa)

• "In 25 Years of buying caravans, we have never experienced such courtesy, patience and help given so graciously"

  Mr & Mrs Watkins (Birmingham)

• "The forecourt is a pleasure to browse and although sales staff are always on hand if needed, they are never pushy and there's no hard sell."

  Practical Caravan Magazine: Awards Issue 2007

• "They asked all the right questions but I never once felt pressured or hurried."

  Practical Caravan Magazine: Awards Issue 2007

• "Both the knowledge and the service provided by the staff is first rate."

  Practical Caravan Magazine: Awards Issue 2007

• "Customer relations at Broad Lane cannot be faulted and the choice of caravans on offer is superb."

  Practical Caravan Magazine: Awards Issue 2007

• "Broad Lane impressed with their refreshing 'can-do' attitude and genuinely friendly service. Nothing is too much trouble."

  Practical Caravan Magazine: Awards Issue 2007

• "Always spotlessly clean."

  Practical Caravan Magazine: Awards Issue 2007

• "A perfect balance of professional and friendly service. They are a credit to dealers everywhere."

  Practical Caravan Magazine: Awards Issue 2007

• "Raising the bar in customer service and inspiring other dealers to do the same."

  Practical Caravan Magazine: Awards Issue 2007