Caravan Servicing And Maintenance

The importance of an annual service

You already know how important it is to look after your caravan and ensure that it is roadworthy; the best way to do this is through annual servicing. But trained and experienced professionals should only carry out any maintenance or repairs. For your peace of mind, we recommend always using an Approved Workshop for your caravan servicing.

The Approved Workshop Scheme

Ideally your caravan dealer will operate its servicing under the Approved Workshop Scheme (AWS) –a joint enterprise between the NCC, The Caravan Club and The Camping and Caravanning Club. AWS is the benchmark for touring caravan and motorhome servicing. 

There are hundreds of Approved Workshops across the UK – either fixed or mobile – so it shouldn’t be hard to find one near you, but always ask for proof of AWS membership. Approved Workshops are inspected annually and have to comply with stringent standards. This guarantees that the right work will be done to the right quality by appropriately trained technicians. They will also be covered with full liability insurance.

Both Broad Lane branches at Alcester and Kenilworth hold AWS status and are approved agents for all of the leading caravan manufacturers. We firmly believe that comprehensive and effective after sales support is vital in today’s market, and so have dedicated award-winning Customer Care facilities.

Our caravan servicing includes:

  • Running gear, brakes and lights
  • Water, gas, electrical and heating systems
  • General renovation and installation 
  • Bodywork repairs and resprays
  • Pre-Delivery Inspections
  • Valeting 

We also check for any damp or leaks and undertake necessary repairs promptly before the problem spreads and becomes untreatable. 


Caravan servicing under warranty 

In order to validate your warranty, caravan servicing should only be carried out by an Approved Workshop. There is no such thing as an obligatory national warranty scheme for any caravan manufacturer. Your contract is with your supplying dealer, who is responsible for any repair work under the manufacturer’s warranty. Any servicing required to components has to be done by the component manufacturer. 

Your local dealer is not obliged to absorb third party warranty work – regardless of what you may have been told! It is important therefore to consider fuel costs as well as your time if you are considering buying a caravan from a dealer a long way from home.

DIY caravan maintenance

If, like most caravanners, you choose to store your caravan over the winter, there are a few things you should do to prepare it. Two simple maintenance steps are:

  • Keep the battery regularly charged up to avoid having a completely flat battery in the spring
  • Drain all the water if there is even a hint of frost to prevent frozen pipes from bursting

To find out more about the caravan servicing facilities offered at Broad Lane, call in to see us, give us a ring or visit our caravan servicing page.

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