We a proud to announce, for a second year running Broad Lane are Gold Award winners in the 'New Caravan Dealers' category.
Across all categories, Practical Caravan and The C&C Club have Gold and Silver Awards for high achievers.
To earn Gold requires an average score of 80% or over, they are chosen from the cream of the dealer network for the most satisfying ownership experience, and the quality of the product has to be matched by the service from the supplying dealer.
Survey respondents are asked about the seller’s knowledge and attitude, the condition and presentation of the caravans, the quality of pre-delivery inspection, the handover, and the efficiency with which any warranty claims were dealt. Finally, there’s the all-important question: “Would you buy a caravan from this dealer again?”
In Broad Lane’s case, the answer is an emphatic “yes”, giving itself a real pat on the back, with extremely strong results and Gold recognition for the second year in a row.