NCC Approved Service Centre

Here at Broad Lane Leisure we pride ourselves on the exceptional levels of service we strive to offer, with the aim to make your enjoyment of caravan ownership as trouble-free and enjoyable as possible.

Service, Spares and Repairs

                               

Our award winning, fully approved, workshops only employ qualified and certified gas, bodywork mechanical and electrical technicians; allowing us to carry out practically any repair to your new or pre-owned leisure vehicle to the very highest of standards.

With ongoing investment in tooling, manufacturer and industry body training our Service Centres have  been inspected and approved by the Caravan Club, Caravan and Camping Club and the National Caravan Counci,l as well as our franchise partners, to give you the ultimate peace of mind.

We offer habitational, electrical and mechanical servicing and undertake bodywork repairs and respraying. In addition we can offer:

  • General servicing & pre-delivery inspections, gas, electric, and all other repairs
  • Damp repairs, general renovation and installation.
  • PDI and valeting preparations - conducted in house  

What the servicing will involve? 

All Approved Workshops work to a specific check sheet for both motorhomes and touring caravans which ensure that the following areas are checked during the service:

  • Chassis & Running Gear (Touring Caravans only)
  • Underbody (Motorhomes only)
  • Electrical Systems
  • Gas System (this does not include the fridge unless requested)
  • Water System
  • Ventilation
  • Fire & Safety
  • Bodywork

A full copy of the check sheets used for a servicing. If you would like to see more about our workshop team, take a look at the video below!

Pricing

Single Axle Service (inc VAT and Parts) £245.00
Twin Axle Service (inc VAT and Parts)   £295.00
N.B: Parts used, include one shot wheel nuts and smoke alarm battery. In  addition, gas emission print-outs, for fridge, heater & water heater will be provided.  
   
Motorhome Habitation Service (inc VAT and Parts)     £195.00
N.B The parts on above service inc smoke alarm battery  
   
Hourly labour rate (inc VAT) £75.00
Minimum labour rate (inc VAT)    £37.50

                                                                                            

Contact our Customer Care and Aftersales teams on:

Alcester: 01789 763 432  
[email protected]

Kenilworth: 01926 858 880
[email protected]

PLEASE REMEMBER TO BOOK EARLY, ESPECIALLY PRIOR TO AND DURING PEAK SEASON!

We will do our very best to help, however, whilst there is definitely a will, there's not always a way!

Please note - Servicing for leisure vehicles purchased from our Coventry branch will be undertaken at our Kenilworth dealership. 

 

Camping and Caravan Club Prefered Dealer 

We are proud to be part of ‘The Preferred Dealer Scheme’ a new initiative from the Club. The Caravan and Camping Club have selected and appointed key dealers around Britain. Each Club Preferred Dealer has a strong reputation, and the club are confident that members will get the highest quality of customer service at each site.

Each Club Preferred Dealer guarantees to offer Club members relevant and exclusive discounts and deals.

Click HERE for our discounts and deals on the Club’s website.

 

 

Do you have a question?  

The Technical Team at the Club holds a wealth of information and much of it is distilled in these pages.

If you’re looking for the right tyre for your motorhome or need to find a gas cylinder to use on the Continent, the chances are you will find the answer here.

Team members Ian Hewlett and Iain Geddes have both been active campers and caravanners since childhood. Now they regularly test cars and are involved in the Club’s annual Tow Car Awards. They also try out tents, trailer tents, caravans and motorhomes for the magazine’s On Test section and in their own time enjoy their own camping holidays.

Whether your question is about matching a tow car and caravan, how to use an electric hook-up or finding spares to repair your tent, you are likely to find the answer in these pages. But if not, you can ask the team by clicking below.

Click HERE to submit your question 

The Technical helpdesk is available on 024 7647 5282 from 8:45 to 16:45 by telephone. 

 

 
 
Knowledge bank 
 
Click HERE for the Club's help and advice when making your new purchase 
 
 
 
  • I would just like to express my sincere thanks to you and all the team at Broad Lane. The help and support you have provided me with has been outstanding and very much appreciated.

    Testimonial from Mr A Whitehouse
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