When you purchase a caravan, the responsibility of the warranty lies with the dealer who sold you that caravan. At Broad Lane, we understand that sometimes customers will be tempted into a great deal from a non-local supplier, or perhaps will move house and no longer live local to the original dealership anymore.
As agents for most major caravan manufacturers, including Swift, Bailey, Coachman, Lunar, Venus and Sprite, Broad Lane can sometimes transfer warranties from other dealers and carry out your warranty work on their behalf.
If you wish to employ Broad Lane to carry out warranty repairs on your caravan, then an annual warranty transfer fee of £100 plus VAT will apply.
There is always a will but it is sometimes difficult to find a way. We always have an obligation to our own customers first, but our staff will always try to help.
If you need support with your caravan repairs but aren’t a Broad Lane customer, then please give us a call on one of the numbers provided below to speak to a member of our service team who will always endeavor to help:
Alcester: 01789 763 432
Kenilworth: 01926 858 880