Always Aftercare

Our award winning, NCC Approved Service Centre workshops are ready to serve you. We're Always Caring for You.

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Vehicle Servicing

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Care, That Keeps You Going.


9 Ways We Support You on the Road & Beyond...

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Here at Broadlane we pride ourselves on the exceptional levels of service we strive to deliver, with the aim to make your enjoyment of caravan, motorhome and campervan ownership as trouble-free and enjoyable as possible.

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My vehicle is in need of repairs, how do I check if the repairs are covered under my warranty guarantee?

Our After Sales team are here to help, should you require any further advice understand repairs or any remaining warranty, please contact us for a comprehensive quote.

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My 10 year warranty guarantee has expired, but I need help with repairs. Can you help?

If repairs are needed on your vehicle outside of your warranty period, don't worry. Get in touch with our After Sales team, we can support you with a no obligation quote detailing any cost associated to your repair work.

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I believe I am due a service on my tourer, can you help?

As part of our aftercare service, you can request a service at any of our dealerships. We cannot always guarantee availability but we will always try our best to accommodate your request.


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Require parts for your tourer or need to have repairs carried out? Our award-winning team of bodywork experts and electrical technicians carry out practically any work to your new or pre-owned leisure vehicle.

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Your Complete Guide

To How We Support You on the Road & Beyond...

Vehicle Servicing

Caravan Servicing

We undertake a full service of the mechanical workings of the vehicle working through all the points on the Approved Workshop Scheme service checklist.

Motorhome Habitation Checks

On campervans and motorhomes, we will undertake a habitation check to ensure everything in the motorhome is working as it should be (e.g. fridge, electrical system, gas check etc). We will work through all the points on the Approved Workshop Scheme Habitation Checklist.

Please keep in mind that this does not include a service on the original chassis vehicle, this must be carried out elsewhere

NCC logoNCC Fully Approved Workshop

Broadlane is proud to be an approved member of the NCC Workshop Scheme, which is supported by all the major UK manufacturers. In order to be accepted, we must pass an annual inspection by a team of independent assessors and must comply with the Scheme’s rigorous standards. Our staff are required to complete specific qualifications and maintain excellent standards of customer service and facilities.

So what does this mean for you?

You can enjoy the peace of mind that your caravan or motorhome will be serviced by fully qualified and knowledgeable technicians. Find out more about the NCC Approved Workshop Scheme.

Workshop & Repairs

Insurance Estimates & Workshop Repairs

We can provide quotes for your insurance claims and undertake any repairs in our Approved Workshop on-site. There is no job too big or too small!

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Warranty Work

We undertake all warranty work for Swift and Coachman caravans and motorhomes.

New Swift vehicles come with a 3-year manufacturer warranty

New Coachman vehicles come with a 12-month manufacturer warranty (some parts components may have longer warranties e.g. fridge). 

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Water Ingress Repairs

We will investigate the cause of the leak and rectify this to avoid further damage and the problem spreading to cause dampness and leaks.

Specialist Paint Repairs

We have a body shop facility where we can undertake specialist paint repairs and keep your vehicle looking as good as new! We can also help advise you on the best route to maintain your leisure vehicle.

If you require any paintwork touch-ups, please complete the request a repair form above on this page.

Accessories & Upgrades

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After-market fitment parts & Upgrades

There is a wide range of additional accessories, parts, safety equipment and upgrades we can fit to your vehicle to enhance your travels and holidays.

Explore our range of accessories, you can contact us online or in-store to find out more.

Accessories Shop

Our accessories shops at both our Alcester and Kenilworth branches are well-stocked with all the essentials you’ll need for your next adventure! We have everything from awnings to towing mirrors, travel kettles to full crockery sets and BBQs to camping chairs – make sure you pop in and have a look around!

Vehicle Care

shutterstock_2107572275-1Exterior Cleaning Service

Is your vehicle looking a bit grubby, has it been parked up under trees for a while? When you can’t quite reach the roof, or the hose doesn’t stretch that far, why not book it in with us and let us give it a good clean so it’s all sparkling and ready for your next trip!

Exterior cleans start at £75 per vehicle. 

Servicing & Repairs FAQ's

Answers to your questions.

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